一、企業(yè)社會責任觀 Outlook on Corporate Social Responsibility
萬達集團把做社會企業(yè)作為企業(yè)追求的最高目標。企業(yè)為社會而存在、發(fā)展，發(fā)展的終極目標是為社會服務、為社會做貢獻。
Wanda Group regards being a social enterprise as its highest objective.Companies exist and develop for the sake of society,and the ultimate aim of their development is to serve and make contributions to society.
二、企業(yè)社會責任管理機構(gòu)
Distribution of Corporate Social Responsibility Management Work
萬達集團總裁辦公會負責研究、制定萬達集團的企業(yè)社會責任戰(zhàn)略、目標及發(fā)展規(guī)劃，策劃重大企業(yè)社會責任活動，發(fā)布年度企業(yè)社會責任報告。
The President's Office Committee of Wanda Group is responsible for researching and formulating the Group's social responsibility("CSR")strategies,objectives,and development plans.It is also responsible for planning out major CSR events and issuing the annual CSR report.
萬達集團企業(yè)文化中心負責萬達集團企業(yè)社會責任工作的組織協(xié)調(diào)和規(guī)劃的具體落實，指導各子公司開展企業(yè)社會責任相關工作。
Wanda Group's Corporate Culture Center is responsible for organizing,coordinating,and planning the specific implementation of the Group's CSR work in addition to providing guidance to the Group's subsidiaries as they implement their own CSR efforts.
萬達集團建立了全媒體宣傳平臺，包括集團官網(wǎng)、月刊雜志、手機報、電梯視頻、移動客戶端等， 覆蓋全面、及時有效地傳播萬達的社會責任理念，展示優(yōu)秀社會責任實踐，宣傳“萬達義工”精神。
Wanda Group has established a multimedia promotional platform that includes the Group's official website,a monthly internal magazine,mobile phone news,elevator news,and its own mobile phone application.With comprehensive coverage,this platform promptly and effectively communicates Wanda's philosophy of social responsibility,showcases outstanding examples of CSR achievements,and promotes the "Wanda volunteer" spirit.
三、企業(yè)社會責任管理制度 Corporate Social Responsibility Management Policies
萬達集團建立了企業(yè)履行社會責任的制度體系，包括《慈善捐贈管理規(guī)定》、《扶貧、義工活動管理規(guī)定》等。
Wanda Group has established a system of policies for CSR fulfillment.These include Administrative Regulations for Charitable Donations and Administrative Regulations for Poverty Relief and Volunteer Events.
四、利益相關方管理 Stakeholder Management
萬達集團是全球經(jīng)營的大型企業(yè)集團，擁有10萬名員工，超過1萬家合作商家。萬達在中國100多個城市擁有經(jīng)營項目，2013年有12.2億人次的顧客進入萬達廣場購物消費。萬達集團的經(jīng)營管理對眾多利益相關方產(chǎn)生持續(xù)影響，萬達集團通過與各利益相關方進行溝通和交流，明確利益相關方的要求與期望，并做出積極回應。
Wanda Group is a large global conglomerate.Aside from its 100,000 employees and over 10,000 partner businesses,it also operates projects in more than 100 cities across China.In 2013,customers made 1.22 billion visits to Wanda Plazas.The operational management of Wanda Group has a continuous impact upon a great many stakeholders.Through communication and exchange with stakeholders,Wanda Group clarifies and actively responds to their requirements and desires.